Privacy Policy

1. Information We Collect

When you use SingleQuotes, we collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This includes:

• Name, email address, and phone number
• Billing and shipping address
• Payment information (processed securely via Razorpay — we do not store card details)
• Order history and preferences

We also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and referring URLs.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and receipts
• Respond to your questions and provide customer support
• Send promotional communications (only if you opt in)
• Improve our website, products, and services
• Detect and prevent fraud or unauthorized activity

3. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

• Logistics Partners: We share your name, phone number, and address with our delivery partners to fulfill your order.
• Payment Processors: Razorpay processes payments on our behalf. Please refer to Razorpay's Privacy Policy for details.
• Legal Requirements: We may disclose information if required by law or to protect the rights and safety of our users.

4. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your cart, preferences, and login session. You can disable cookies through your browser settings, though some features of the site may not function correctly.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at support@singlequotes.in.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: support@singlequotes.in
• Address: Kolkata, West Bengal, India — 700 001